The patents held by Ronald A Katz Technology Licensing cover a wide range of interactive technology including automated forms of customer service, securities trading, prescription refill services, merchandising, prepaid services, telephone conferences, registration, home shopping, as well as functions involved in securing information from databases by telephone, interactive cable transactions, and various other uses of toll free and local numbers.
Rand LaVon, public communications director of Atmos Energy, said: We strive to provide every caller with the fastest, most efficient access to their account data as well as providing a phone system that will allow each caller to report an outage or get outage information quickly and easily 24-hours a day. Coverage under this important portfolio of patents facilitates our ability to offer this customer support.
