This partnership will reportedly service over 600,000 existing Bord Gais customers. Fexco will support Bord Gais in delivering customer service as the latter grows to meet changing energy demands and customer needs.
John Mullins, CEO of Bord Gais, said: Developing excellent relationships with our customers has always been a priority at Bord Gais. Fexco was chosen as our customer service partner as it has a strong focus on quality and attracts quality staff.
Fexco has committed to deliver on the performance and proactive customer service standards that we set for our customers, which will assist us in our plans to significantly grow our customer base on the island when we move into the residential electricity market.
