The approvals were based on results of a rigorous four-day audit conducted by Mercedes-Benz representatives at the company’s facilities in the US and Germany.
Michael Gimpl, Daimler, manager global service and parts, said, “We are pleased to continue the collaboration with PPG in aftermarket sales as we are convinced of their premium product quality as well as their worldwide service capabilities that add value to our network.”
Daimler visited the company’s corporate headquarters in Pittsburgh, the company’s production facilities and training center in Delaware, Ohio, and the PPG European Technical Center in Ingersheim, Germany.
“We are, of course, very pleased to be recognized by Daimler AG in this manner and to continue our partnership with them,” said Kevin Loop, PPG business development manager. “The audit, known as the Quality Management System Alignment, was extremely thorough and informative. There’s no better confirmation of quality than being approved by a premium manufacturer like Mercedes-Benz. Their choosing PPG as a paint partner is something we can be very proud of.”
The Daimler AG audit covered several elements:
Quality planning;
Quality of supplied parts and materials;
System/process quality;
Quality product/process;
Failure management.
“One of Mercedes-Benz’s highest priorities is customer satisfaction. To ensure they attain that goal, they require their partners to design, manufacture and deliver high-quality products,” Loop said. “PPG will continue to provide Daimler AG with the high-quality products it expects.”
