The outage management solution will feature a unique geospatial map shared by both dispatchers and field personnel using mobile devices, allowing optimum coordination between the office and crews. In addition to creating greater efficiency, the system will enhance CEM’s communication with and service to customers.
“Due to recent growth and development, we are now under more pressure than ever to deliver greater volumes of reliable power to the people and businesses of Macao,” said Calvin Ho, unit head, system and dispatch center, power and networks dispatch department, CEM. “We therefore sought a proven OMS solution to quickly and efficiently identify and restore outages. After a rigorous competitive evaluation, we selected InService, which will serve as a crucial element in the technological advancement of Macao’s power supply.”
“We are pleased to expand our relationship with CEM and to support its vital mission of modernizing the territory of Macao,” said Kevin Stanley, vice president and general manager of Intergraph Asia Pacific. “The scope and scale of this endeavor are extraordinary and we are honored that CEM has chosen us to help deliver a solution that will have such a profound impact on the current and future citizens of the region.”
Macao is a special administrative region of the People’s Republic of China situated 60 kilometers southwest of Hong Kong. The rapidly developing region, which boasts a thriving gaming and entertainment industry, has seen a dramatic increase in the demand for power in recent years. CEM serves more than 200,000 customers in its 22-square kilometer service area.
The company has also recently upgraded to the latest version of Intergraph G/Technology, a fully scalable, standards-based solution for utility design and asset management built purely on the Oracle platform.
