Silver Spring said that its expanded DR portfolio targets to help utilities transform their relationships with customers.
The company has launched the CustomerIQ Thermostat App. This app includes both web interfaces and a mobile app that gives utility customers smart thermostat status and remote control capabilities.
It leverages the connectivity and reliability of Silver Spring’s IPv6 standards-based network, combined with smart thermostat technology from Carrier and Energate, and can work with any ZigBee Smart Energy Protocol device. The app is available for iOS and Android devices and a web version is also available for CustomerIQ web users.
In addition, Silver Spring has also revealed enhancements to its Demand Optimizer Demand Response Management System (DRMS) application that delivers precision forecasts, near real-time measurement and verification, DR portfolio optimization and DR program management.
The new Silver Spring Demand Optimizer 1.1 provides enhanced big-data analytics along with support for additional protocols and devices, allowing for fully automated two-way demand response over the smart grid or the internet.
The company said that its updated Demand Optimizer 1.1 will provide utilities with additional device choice for fully automated DR, by offering support for Direct-to-Grid Communications devices from Eaton’s Cooper Power Systems and OpenADR 2.0b compliant devices.
It allows to preview a DR event and forecasted load reductions in detail before dispatching to customer end devices.
Additionally, the Demand Optimizer saves a DR event to a template library for future use, modification, and dispatch.
