Unitywater has eliminated billions of litres of water loss by implementing the event management solution of TaKaDu across 90% of its network.
TaKaDu’s system served as a key component in the operations and digitization of Unitywater since their partnership in 2013.
The benefits provided by the solution include enhanced customer service, quick response rates, shortened repair cycles, minimized water loss and early leak detection.
Currently, Unitywater and TaKaDu are working together to develop new functionalities for water quality data analytics, pumps and energy-related data. In 2016, both the firms expanded their partnership by providing the IoT cloud-based solution of TaKaDu to other water utilities across Queensland.
Unitywater acting CEO Rob Dowling said that the TaKaDu had been instrumental in helping the organisation to manage its water network efficiently and cut its water loss and associated costs.
"We are committed to reducing the cost to serve our customers and TaKaDu’s system continues to help us do that.
“TaKaDu has helped us improve our operational efficiency and customer service. Providing in-depth visibility, we can detect and resolve leaks early, avoid major water outages and reduce asset failure rates, for example, identifying pump faults that cause bursts before they happen.”
TaKaDu founder and CEO Amir Peleg said: “This contract renewal offers an important validation of our technology by one of the industry’s leaders in innovation and technology.
“With a dedicated team overseeing network events, collaboration across departments and improved business processes and procedures, Unitywater offers an excellent example of the benefits of combining people, processes and technology for water efficiency.”
