The company said that these productized services are pre-packaged, best-practices-based, fixed-scope and fixed- price services aimed at helping customers implement SAP applications more quickly, leading to reduced time to value and total cost of ownership (TCO).
The services launched include an enterprise information management (EIM) service for customers in the oil and gas and process industries and a customer care and billing service for customers in the utilities industry. These services are scheduled to be available initially in the US and the UK.
Wipro said that its EIM productized service allows consolidation, matching and merging for the purpose of unifying master data and analyzing global spending, products and customer footprints. It offers better data visibility, resulting in improved decision making.
The company further said that it also makes it easier to ensure that multiple compliance requirements are met through data standardization. The EIM service leverages the SAP NetWeaver Master Data Management (SAP NetWeaver MDM) component and SAP BusinessObjects Data Quality Management software.
Wipro’s customer care and billing service, called SmartUtil, is a template-based, pre-configured service for gas and electricity clients. SmartUtil integrates with the SAP for Utilities solution portfolio and the SAP Customer Relationship Management (SAP CRM) application.
Anand Padmanabhan, senior vice president and global head of Energy and Utilities SBU at Wipro Technologies, said: “These services highlight our commitment to helping our customers succeed. Wipro has been at the forefront of innovation and has made significant investments in developing productized services that help improve productivity, lower costs and speed-up time to market.”
